TITLE IX

STEP 1

Informal Complaint Process & Contacts
Gorman Learning Charter Network (GLCN) is determined to resolve issues as quickly as possible and at an informal level. We request all complaints are to be initiated at the earliest level. The initial step should begin with the immediate supervisor of the department, school site, or program. If those attempts fail to find resolution, GLCN has put processes into motion to assist with resolution through a formal level.

Complaints concerning personnel (certificated staff or non-certificated staff) are to be addressed to their immediate supervisor.
Complaints concerning educations programs are to be directed to the appropriate department, director or person in charge of said program.
Complaints concerning school administrators (directors, coordinators, etc.) are to be directed to the appropriate supervisor. (See Step 2: Formal Complaint Process and Contacts for Title IX and Gender Equity complaints.)

If you need further assistance as to the process to pursue an informal process, please call Human Resources at (909) 307-6312.

STEP 2

Formal Complaint Process & Contacts
If the above steps have been taken to file a complaint through the informal process, we are here to assist.

Below are the Board Policies to assist you with determining what type of complaint process you may want to file under. Please review the documents and proceed with filing the appropriate form. Again, please understand, these forms are only necessary if you wish to pursue the formal complaint process.