DEPARTMENT OF INFORMATION TECHNOLOGY
Contact & Hours
Support Hours:
Monday to Thursday, 7:00 AM – 5:30 PM
Our Vision
The Gorman Learning IT Department is committed to providing streamlined, customer-centered technical support and solutions. Our vision is to empower students and staff through reliable systems, rapid assistance, and cutting-edge tools that foster success.
Our Mission
We aim to provide timely, efficient, and knowledgeable support to all users by maintaining the functionality of our systems and ensuring accessible technology tools. We are dedicated to helping the Gorman community use technology to its fullest potential.
Frequently Asked Questions (FAQs)
How do I submit a support ticket?
You can submit a support ticket by clicking the “Submit a Ticket” button at the top of this page or visiting our support portal.
What are the IT support hours?
Our support team is available Monday to Thursday from 7:00 AM to 5:30 PM.
How do I contact the IT department?
You can email the department by clicking the “Email the Department” button or contacting any of the staff members listed.
Who should parents and students contact regarding support tickets?
Parents and Students should contact their PLT regarding the creation of support tickets.
How do I check the status of a policy or asset?
You can view the status of a policy or asset by visiting the lookup tool here: Acceptable Use Policy Form
Student/Parent Technology Resources
Technology Provided by IT
The IT Department provides the following devices for academic use:
- Lenovo 300e Yoga Chromebook Gen 4
- Hotspots
If a student needs any of these devices, please reach out to your PLT for assistance.